Privacy Policy

About This Policy

Protecting personal information is central to how RupTally operates. This Privacy Policy describes the information collected when you use the RupTally mobile app, how that information is used, the safeguards applied, and the rights you may exercise.

By continuing to use the App, you agree to this Policy. If you do not agree, please stop using and remove the App from your device.

Data We Gather

Identity and contact details

To verify identity and create your profile, we collect details such as full name, date of birth, mobile number, email address, and information from a government-issued ID. Valid documents may include Aadhaar, PAN, Passport, or equivalent.

Device and technical information

We may collect device model, operating system version, IP address, and similar technical data to keep the App stable and secure. This data is not used for advertising.

Document and camera access

When you upload verification documents, camera access may be requested. Images are transmitted securely and used only for the verification process.

Usage and diagnostic data

We may collect aggregated, anonymized usage information such as screens visited, time spent, and error logs to improve reliability and fix issues.

Why We Collect Data

We process information for specific, legitimate purposes, including:

• Confirming identity and eligibility before granting credit line access.
• Managing the revolving credit line and related transactions.
• Detecting fraud, misuse, and security risks.
• Responding to support requests.
• Improving the App, resolving bugs, and meeting legal requirements.

Permission choices remain under your control. If you deny a permission, some features may be limited, but we will not collect data through permissions you have not granted.

Who Sees Your Data

We do not sell, rent, or trade your personal data for profit. Information is shared only when needed with verification partners, secure infrastructure providers, or authorities where disclosure is legally required.

Partners must follow confidentiality and security obligations and may use the data only for the services they provide to RupTally.

Keeping Your Data Safe

We apply security controls throughout the data lifecycle, including encrypted transmission, restricted access, monitoring, and regular reviews. Account access, data storage, and transmission are protected using enterprise-grade encryption and continuous monitoring.

No online system is risk-free. If you suspect unauthorized access, contact us promptly at support@ruptally.com.

How Long We Keep It

Data is retained only for as long as needed for the purposes described in this Policy, or for the period required by law and regulatory obligations.

When retention is no longer required, information is securely deleted or anonymized. Retention timing may vary by data type and legal requirement.

Age Requirement and Your Rights

RupTally is intended for users aged 18 years and above. We do not knowingly collect information from anyone under 18 years of age.

You may request access, correction, deletion where permitted, or withdrawal of consent where processing relies on consent. We may ask you to verify your identity before handling a request.

Privacy Questions? We’re Here.

Our team is available Monday to Friday, 9 AM to 6 PM, to help with any privacy or data-related questions.